Why Subscribe?
1. Always Save 15%
Receive an exclusive 15% discount on every recurring order.
2. Delivered Your Way
Delivered every month to fit your routine.
3. Full Flexibility
Pause, skip or cancel online anytime.
4. Priority Access
Subscribers enjoy early access to selected promotions and limited-stock products.
How It Works
Step 1
Choose Subscribe & Save on eligible products.
Step 2
Enjoy 15% off every recurring order.
Step 3
Manage your deliveries online whenever you need.
Frequently Asked Questions
Which products are available with Subscribe & Save?
Subscribe & Save is available on selected Ctomi hair care products, including:
Prosper Follicle Booster Serum,
Thrive Hair Growth Shampoo,
Nourish Restoration Conditioner,
Ultimate Hair Growth Pack,
Intense Hair Revival Pack.
Eligible products are clearly marked with the Subscribe & Save option on the product page.
How often are orders delivered?
Subscription orders are delivered every month.
Receiving your next order each month helps you maintain a consistent routine without running out of product.
You can skip or pause a delivery at any time from your account.
Receiving your next order each month helps you maintain a consistent routine without running out of product.
You can skip or pause a delivery at any time from your account.
Can I skip or pause a delivery?
Yes.
You can skip or pause future deliveries online whenever needed, and resume a paused subscription when you are ready.
Our subscription service is designed to fit your routine, not the other way around.
You can skip or pause future deliveries online whenever needed, and resume a paused subscription when you are ready.
Our subscription service is designed to fit your routine, not the other way around.
Am I locked into a subscription?
No.
Subscriptions can be managed online through your account.
There is no minimum commitment; you can cancel at any time.
Subscriptions can be managed online through your account.
There is no minimum commitment; you can cancel at any time.
When will I be charged?
Your subscription renews automatically according to your selected delivery schedule.
You will only be charged when your next order is processed.
Is my payment information secure?
Yes.
All payments are processed through our secure payment system.
Ctomi does not store your credit card information.
All payments are processed through our secure payment system.
Ctomi does not store your credit card information.
How do I manage my subscription?
Managing your subscription is easy.
Use the Subscription → Manage Subscription link in the website menu, or sign in to your account on this website.
From there you can:
Pause or resume deliveries,
Skip an order,
Update your delivery address,
Update payment information,
Cancel your subscription at any time.
Why do many customers choose Subscribe & Save?
Consistency matters.
Hair care routines work best when products are used regularly over time.
Subscribe & Save helps you:
✓ Save 15% on every order
✓ Avoid running out of product
✓ Maintain a simple routine
✓ Manage everything online
✓ Enjoy flexible deliveries
What if I need help?
If you have any questions about your subscription, our New Zealand-based support team is happy to help.
Email:
[email protected]
We aim to respond within one business day.